ADP SAP Partnership
underscores the growth of HRO

By signing a strategic agreement with ADP, the world's leading provider of business software solutions, SAP, is underscoring the growth of Human Resources Outsourcing (HRO). With GlobalViewSM, HR directors will get the best of SAP technologies and the best of ADP’s worldwide service. "A unique proposal for the market", declare SAP’s Phillip Booth, Program Manager, SAP-ADP Global Relationship, and Synco Jonkeren – Human Capital Management (HCM) Channel Director.
SAP could just have rested on its laurels. More than 9,000 companies now use its HCM applications solutions to manage 54 million employees in 60 countries! This figure proves how remarkably successful its one to one offer has been over the past decade. But the giant showed just how attentive to customers it is by immediately detecting the first stirrings of a major development: "Companies who usually bought software began to move towards buying services", said Synco Jonkeren - Director HCM Channel. The SAP market approach had to be extended to address this customer need. Number one in HRO, ADP is capable of both personalizing services and industrializing processes. "ADP set up a standards-based evolutive approach rather than the one-to-one, highly personalized approach we historically used", analyses SAP's Phillip Booth, Program Manager, SAP-ADP Global Relationship. "Being able to offer a template-based solution ‘pre-packaged’ for all customers is a unique proposal for the market."

GlobalViewSM, the best of technology and service
With their joint GlobalViewSM offering, the two partners will provide multinationals with both the most powerful HR platform and an unrivalled commitment to achieving service excellence at both global and local levels. GlobalViewSM reduces costs while ensuring compliance with local payroll procedures. It meets the consolidation and benchmarking needs of international HR directors.

"Now the customers get the benefits of the deployment of a standardized SAP's HCM system, fully in line with best practice plus ADP´s service and process expertise – paying as they go", explains Synco Jonkeren. "They always get the latest version of the technology, with no further project management or costs involved. "
"Companies who usually bought software began to move towards buying service."


Nearly 600 developers are working on the functionality of the SAP HCM application and over 2,000 are working on the SAP NetWeaver integration platform based on the Enterprise Services Architecture (ESA), which will enable multinationals to share the power of SAP with ADP on-line.

Thus ADP is able to deliver their multinational customers a unique service worldwide. "They can set up in China from one day to the next," highlights Phillip Booth, "with the peace of mind that comes from knowing that they can manage their personnel as easily as in France or the UK, because ADP is always on hand to assist."